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Ramos Pozo, Yadira, Pérez Alonso, Alain and Duffus Miranda, Dayana
Propuesta de un nuevo índice para la gestión de la reputación online de hoteles
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Rev retos
, Jun 2021, vol.15, no.1, p.222-244. ISSN 2306-9155
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Duffus Miranda, Dayana and Pons García, Roberto Carmelo
Mejora de la imagen de hoteles desde la planeación estratégica
.
Rev retos
, Jun 2018, vol.12, no.1, p.17-37. ISSN 2306-9155
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abstract in spanish
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