ACIMED
ISSN 1024-9435
DUENAS BECERRA, Jesús. Psicología y ética en función de la atención al usuario. []. , 11, 3, pp. 13-14. ISSN 1024-9435.
The concepts of Psychology and Ethics are defined from a basically humanist perspective. These concepts are introduced in the librarian practice with the aim of improving the relationship between librarian and user, and, consequently, the service provided to the user.
: PSYCHOLOGY; PROFESSIONAL ETHICS; INTERPERSONAL RELATIONS; INFORMATION PSYCHOLOGY; PROFESSIONAL ETHICS; USER SATISFACTION.