Resumen

RODRIGUEZ SOCARRAS, Isis; TORRES ROMO, Ubaldo; CARBAJALES LEON, Ana Isabel  y  FERNANDEZ FRANCH, Neyda. Our experience in the external evaluation of the quality at Clinical Laboratories. AMC [online]. 2007, vol.11, n.1, pp. 0-0. ISSN 1025-0255.

A documentary study that included the results of the application of the external system of quality (SECAL) was carried out. This programs complement the internal control that should be carried out in every health laboratory and provide the objective data to take corrective actions, at the same time that function like an educational impulse to improve the performance of the participating units. The coordinating justify for the external evaluation of the quality of work at clinical laboratories in Camagüey province, thought up an integral system to carry out this evaluation in both health attention levels, where not only are taken into account so important aspects as the variance rate(IV) and the average of the variance rate(PIV), evaluated through the quality evaluation system, but other indicators of organizing interest are included, that are definitive by the possibility that in some occasions the error was inevitable and inherent to the existing objective conditions. An additional program was created to evaluate the veracity departing from the obtained reference values by the coordinating justify so in this way to know the behavior of both parameters.  Among the elements that conform the integral evaluation system are found, the number of decisions carried out by the laboratory, the participation in the activities related to the program of external evaluation of quality, the obtained average of the variance index, percentage of accepted results according to the reference values, the quality of the information report and the results of special controls. These are evaluated according to quantitative scale of 0-125 points.  The utilization of this system as evaluative instrument during the years 2000 to 2004 was decisive to improve the fundamental indicators of the province in spite of the difficult material conditions.

Palabras clave : QUALITY CONTROL.

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