Introduction:

the research responds to the need to broaden and diversify the psychological counseling offered to the population of Pinar del Río through television, with emphasis on families that are in situations of immigration.

Objective:

to design the television program Conversemos (Let's Talk), as a proposal of psychological counseling directed to families in situations of immigration, in order to contribute to family satisfactory functioning.

Methods:

a cross-sectional study was carried out that combined descriptive and explanatory elements, with the application of historical-logical methods, modeling, structural-systemic, interview, survey and documentary analysis. A diagnosis was developed in the telecenter of Pinar del Río province, Cuba.

Results:

it was corroborated that the motivation of those involved on the subject of family in situations of immigration was satisfactory, but not the satisfaction with its current treatment, which was low. Knowledge level of the specialists was high, but the level of knowledge of the directors and the audience was limited. The TV-program Let’s Talk was designed to offer to Pinar del Río audience a space for counseling that would develop skills and resources to cope successfully with the immigration problem.

Conclusion:

the psychological counseling offered by Pinar del Río telecenter to the family in situations of immigration was insufficient. There was a high level of motivation towards the subject on the part of the audience and the specialists, who had adequate knowledge on the subject, but limited level of knowledge on the part of the audience and the directors of the telecenter, which determined low levels of satisfaction in all people involved.

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