Resumen

PASQUEL CAJAS, Alexander Frank et al. Application of information and communication technologies in the development of Micro and Small enterprises. Conrado [online]. 2021, vol.17, n.80, pp. 41-47.  Epub 02-Jun-2021. ISSN 1990-8644.

The application of information and communication technologies in the development of micro and small enterprises of the Huánuco district in the construction sector is studied. These companies constitute about 50% of the income of any country, which places them in a position of considerable importance, since by achieving their modernization, the modernization of the country in general is achieved. The research was applied type, descriptive level, non-experimental transectional design. The results show that 95% of the construction companies in Huánuco know about the applications of information and communication technologies, with electronic commerce (18.9%) being the most used application. Internet plays a very important role for companies (69%) in their buying and selling processes, given its versatility, it contributes satisfactorily to the coverage of its needs. 55% of companies have a website. The least used tool is electronic banking (80%) since its use is not considered. It is concluded that these companies need to incorporate technology into their business strategies to be more productive and increase their efficiency.

Palabras clave : Information and communication technologies; impact; Micro and small businesses.

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