Background:

Universities directly influence on the socioeconomic development of nations. To reach this goal, they need to manage their quality, thus support the training of competent professionals, who adapt to dynamic work environments.

Objective:

To implement a quality self-assessment program of the educational teaching process, in the undergraduate of Medical Genetics, to contribute to their performance´s improvement.

Methodology:

A descriptive investigation was conducted in the Medical Genetics subject, at the Faculty of Medical Sciences "Salvador Allende", 2018-2019 academic course. Theoretical, logical historical and inductive deductive methods were used. Observation, document review, surveys, interviews, and brainstorming were also used. A structured program was suggested in the stages of the Deming cycle.

Results:

The process´s performance was diagnosed, obtaining 63 % compliance. A cause-effect analysis was done. A quality improvement program was developed.

Conclusions:

A quality self-assessment program was designed in the undergraduate degree in Medical Genetics; Its application made possible the development of some actions aimed at mitigating the causes of the considered problems, thus contributing to the improvement of the process´s performance.

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