Introduction:

Patient safety has been a widely discussed topic. Patient identification is among the international objectives for improving the quality of care while providing safety. Patient misidentification interferes negatively with medical care, since it potentiates the appearance of failures, some of them fatal.

Objective:

To evaluate conformity with the patient identification protocol in a hospital for infectious/contagious diseases.

Methods:

Quantitative, descriptive and prospective study with a case series of 680 opportunities. Data collection was performed in the period from October 2017 to April 2018, in a reference hospital for infectious/contagious diseases in northeastern Brazil, by filling out the protocol bed by bed. For the comparative analysis, the Chi-square test was used, with a confidence interval of 95% and significance of 5%.

Results:

General conformity was 88.88%. The evaluation of the protocol over the variables obtained greater conformity in the stage Presence of the bracelet (94%) and less in the stage Conditions of the bracelet (82%).

Conclusion:

A situational diagnosis was established in face of the implementation of the identification protocol, identifying vulnerable aspects that deserve to be reviewed for the continuous improvement of the quality and safety of the patients.

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