Resumen

MERCHAN GAVILANEZ, María Luisa; CADENA ALVARADO, Rosario  y  NAPA YANCE, Carlos. Mediation of school conflict. Incidence in the development of emotional intelligence. Conrado [online]. 2019, vol.15, n.69, pp. 399-404.  Epub 02-Sep-2019. ISSN 1990-8644.

The article analyzes the importance of the role of the teacher in the mediation and solution of conflicts in their students; which favorably affects the development of emotional intelligence. The researched population was of teachers and students of the Educational Units of the Baba canton, Los Ríos province, Ecuador. After applying a test of emotional intelligence test and another of conflict mediation, it was determined that the teacher has a positive influence on the development of emotional intelligence, self-reflection and self-regulation of students when it adequately solves conflicts.

Palabras clave : Teaching mediator; conflict resolution; emotional intelligence; self-reflection, self-regulation.

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