Aim:

To achieve strategic alignment and continuous improvement of maintenance management based on a sustainable approach, by designing balanced scorecards in the Cuban plastic industry.

Methods and techniques:

Theoretical methods: analysis and synthesis of the concepts of maintenance management based on a sustainable approach; the functional structural systemic method was used to deal with the qualities of this type of management. Empirical methods: document review of definitions analyzed, surveys, and interviews. Mathematical method: Hierarchical analytical process was used to design an indicator that enables measurement of maintenance sustainability.

Main results:

A procedure was designed, and an indicator was suggested for evaluation of maintenance sustainability, based on hierarchical analytical process for this type of industry.

Conclusions:

The need to design a procedure that allows for matching the objectives of maintenance management using a sustainable approach, to those of the organization, through a balanced scorecard in the plastic industry, was demonstrated. It ensures effective evaluation of sustainability of this type of management, and its impact on stakeholders and society.

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