Resumen

QUESADA RODRIGUEZ, Madelem  y  SOLERNOU MESA, Isidoro Alejandro. Approach to the study of educational communication in a medical school. Educ Med Super [online]. 2013, vol.27, n.4, pp. 366-373. ISSN 0864-2141.

Introduction: the education process is communicative, so communication is one of the main lines in pedagogic training. Adequate communication in the classroom becomes a key factor for attainment of an efficient teaching-learning process of higher quality, and thus it is vital to study it. Objective: to identify the characteristics of the communication process in a classroom of a higher education center. Methods: a survey was administered to a group of students and professors of the second year of one of the careers in a higher education center selected for this research study, where data were collected to identify some characteristics of the educational communication. Results: the found characteristics provided information on the positions of these professors and students in terms of the predominant type of communication and the importance of their identification and observance in the teaching-learning process. Conclusions: there were identified significant faults in the communicative process, mainly those related to the communicative styles of the professors, to the interpersonal perceptions and to knowing how to listen to and to accept the students.

Palabras clave : educational process; communication process; communicative flaws; adequate communication.

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