Resumen

GONZALEZ-ALVAREZ, Roxana; TORRES-ESTEVEZ, Gretel; PEREZ-DE ARMAS, Marle  y  VARELA-IZQUIERDO, Noel. Design of a procedure to develop the self-contro to integrated human capital management system . Ing. Ind. [online]. 2012, vol.33, n.1, pp. 41-49. ISSN 1815-5936.

The investigation takes as a case of study the experience of Cienfuegos's Fuel Trading Company (ECC), which works in the implementation of the Integrated Human Capital Management System since 2008. This system is integrated by eight processes, being the self-control one of them. The results of the self-control process to the human capital management system in the ECC are exposed in the present article, visualizing the experiences obtained from the beginning of the implementation process of the Integrated Human Capital Management Model. The self-control is carried out using the methodology of the Deming cycle and the very own tools that are presented by the model (technology of diagnostic), as well as others: interviews, brainstorming, review of documents, techniques of regulation of competences, mapping of processes and the work with experts. For the processing of obtained data we used the statistical package SPSS version 16.0 and Microsoft Excel. Finally a procedure is proposed, focusing in making easier the development of the self-control to the Integrated Human Capital Management System like a process of continual improvement and that it also allows the certification of the enterprise according to the requirements established in the Cuban Standards 3000.

Palabras clave : self-control of the integrated human capital management system.

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