Resumen

CARBAJALES LEON, Ana Isabel  y  RODRIGUEZ SOCARRAS, Isis. Restart of the quality external assessment program of clinical labs in central-oriental provinces. AMC [online]. 2010, vol.14, n.6, pp. 1-9. ISSN 1025-0255.

Background: the provincial groups of Clinical Laboratory of Granma, Las Tunas, Ciego de Ávila and Holguín requested the advising of Camagüey in the Quality External Assessment Program of their clinical labs in the primary care level, because of the experience reached in the province in this activity. Objective: to restart the Quality External Assessment Program in the primary care level in these provinces. Methods: a documental descriptive study was performed, where it was elaborated a training and qualification program for carrying out the Quality External Assessment Program that included several subjects related with the topic. It was designated the responsible for the Program in each province with its substitute and other members that would constitute the coordinating group, activists in each municipality were chosen. Results: of 45 municipalities that should participate of the 4 qualified provinces, 38 received the course (84,4%). The 59% of the personnel came from the primary level (activists), the rest coordinators and other personnel involved. It was evident the improvement as for the acquired knowledge level at the end of the course, of 59,6% of the approved personnel before imparting the training improved to 100% and with excellent mark the 61,3% of participants. Conclusions: the initial training, the continuous advising to coordinators of provinces, their attitude facing this activity and the commitment of carrying out the program monthly, allowed the restart of the Quality External Assessment Program with its corresponding positive impact in the primary health care.

Palabras clave : QUALITY ASSURANCE; HEALTH CARE; PUBLIC HEALTH LABORATORY SERVICES; QUALITY CONTROL; EPIDEMIOLOGY; DESCRIPTIVE.

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