Resumen

BETANCOURT BETANCOURT, José A; CEPERO MORALES, Raúl J  y  GALLO BORRERO, Clara Mirella. Factors that may affect patient's safety . AMC [online]. 2011, vol.15, n.6, pp. 936-945. ISSN 1025-0255.

ABSTRACT Background: patient's safety is the guarantee of people to be free of suffering any kind of damage when interacting any of the health services. Objective:  to determine factors that may affect patient's safety. Method: a descriptive study through a bibliographic review on patient's safety was conducted. The study was divided into two stages, in which surveys according to the technique of main components were implemented; this allowed value the coincidence of each question in relation to the possible impact to the patient´s safety.  Results: the applied survey was appraised of adequate; response variables were grouped into six, with a 62.1 % of explained variance. The survey showed that affectations on labor atmosphere, general level of interconnection and communication, level on knowledge management, the capacity to face accidental facts, technical capacity, fatigue and loss of concentration could affect patient's safety. Conclusions: the information was obtained from the final instrument in the last stage. Some failures that could affect patient´s safety may be corrected early. The technique of main components was adequate to evaluate the answers as a whole.

Palabras clave : HEALTH SERVICES; PATIENTS; OCCUPATIONAL HEALTH; SAFETY.

        · resumen en Español     · texto en Español     · Español ( pdf )