Resumen

MAS LOPEZ, Carlos J.. Poor Quality Health Care Cost Management in Treating Cirrhosis of the Liver at the Institute of Gastroenterology. Cofin [online]. 2017, vol.11, n.2, pp. 21-32. ISSN 2073-6061.

Determining quality and poor quality costs is very useful to decision-making in companies. However, it is hardly done in health care institutions, especially regarding their three core factors, namely conditions, patients, and treatments. This paper is aimed at determining poor-quality health care costs in treating hepatic cirrhosis at the Institute of Gastroenterology, which are detrimental to the appropriate use of resources allocated for treating this condition.

Palabras clave : Hepatic Cirrhosis; Poor Quality Costs; Health Care Costs.

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