Resumen

GARCIA RODRIGUEZ, Ana Marys et al. Association between Good Practices and Critical Factors for success in SPI. Rev cuba cienc informat [online]. 2018, vol.12, n.2, pp. 89-103. ISSN 2227-1899.

The Improvement of Software Processes contributes to increase their level of performance and efficiency. Several researches propose the integral evaluation of organizations, considering the critical factors that influence success, prior to any investment in process improvement. It is also considered necessary to apply Good Practices to systematically improve organization processes. Some authors refer to dependency relationships between Good Practices and the behavior of the Critical Success Factors; however, there is a great dispersion in the Good Practices mentioned in literature and the dependency criteria between Good Practices and factors are not clearly established. The present research performs a diagnosis about the current state of the use of the information of Good Practices and Critical Success Factors. The objective is to conceptualize the Good Practices that affect the behavior of Critical Success Factors and contextualize them to the environment of Cuban software industry. In addition, recommendations for the execution of Good Practices are identified and rules of association are implemented to identify dependencies between Good Practices and factors. For the development of this research methods and techniques such as focal group, force-field analysis, interviews, surveys, literature review and Delphi were applied. The results were validated through the application of Delphi, Iadov and a quasi-experiment with multiple chronological series.

Palabras clave : association; Critical Success Factors; Good Practices; Software Process Improvement.

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