Resumo

GUZMAN MIRAS, Yordanka  e  GARCIA GONZALEZ, Máryuri. Year Coordinator's Education Competence in the Context of Cuban New University. Rev. Cubana Edu. Superior [online]. 2017, vol.36, n.1, pp. 127-136. ISSN 0257-4314.

Education competence is of great importance to achieve a comprehensive training for students. Year coordinators' poor performance requires pedagogical alternatives to be found, which contribute to enhancing this competence. Therefore, a proposal for solving this problem was made, based on general system theory. Coordinator's functions were determined by using functional analysis, and a methodology was created, based on Kaplan and Norton's Balanced Scorecard to keep track of managers' competence. A strategy for enhancing this was adopted and its results were assessed.

Palavras-chave : competence; management; educational work; continuous improvement.

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