Resumo

NUNEZ PAULA, Israel. AMIGA: an integrated methodology for the dinamic determination ad fulfilment of formation and information needs in organizations and communities. ACIMED [online]. 2004, vol.12, n.4, pp. 1-1. ISSN 1024-9435.

Starting from 9 basic process: organization and environment diagnosis, identification and registration of internal and external potential users/clients, determination of segments and potential users/clients groups according their needs and availabilities, establishment of priorities among groups for learning management, definition of differential politics of offer, determination of learning needs (availabilities), systematization of learning management technology and quality and usefulness assessment of these process a methodology had been created aimed at identifying in a dinamic and lasting fashion the formation and information needs in the main analysis level of community and organization. This methodology paves the way to the variable choice, information sources and also data obtain techiques. The methodology responds to a theorical methodological approach or a conceptual system of social-psychological ground and also fulfill the contemporary requirements of systematization and permanent internal auditorship as well as the national policies regarding the improvement of information systems, knowledge management introduction and enterprise improvement.

Palavras-chave : formation and information needs; methods; users.

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