Resumo

GONZALEZ PEREZ, Yanelis et al. Usability: the evaluation of the services in the Web environment. ACIMED [online]. 2006, vol.14, n.5, pp. 0-0. ISSN 1024-9435.

The place of the usability studies as a part of the process of evaluation of the services in the Web environment is analyzed. Starting from the definitions of evaluation and from the different proposed models, the stages that methodologically compose this process are clarified. The main aspects that distinguish the evaluation of the Web services are approached, and the usability studies are taken as a reference, based on the fact that these studies are part of the evaluation process of the services that implement two in the Web.

Palavras-chave : Information services evaluation,; usability; Web.