Resumo

LEON SANTOS, Magda; CASTANEDA VEGA, Dunieska  e  SANCHEZ ALFONSO, Ingrid. Knowledge management in the information organizations: measurement processes and methods. ACIMED [online]. 2007, vol.15, n.3, pp. 0-0. ISSN 1024-9435.

The strategic processes of knowledge management, specifically in the information organizations, are analyzed making emphasis on the process of measurement.  The most important methods to measure knowledge are identified.  Reflections are made on how they can be used in information organizations. Based on preestablished criteria, a comparison made among several measurement methodologies, which shows in a general way their application in the organizations of information, is commented.

Palavras-chave : Knowledge management; measurement; processes; methods.

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