Resumo

SANTANA ARROYO, Sonia. The model FRBR in the reference service and its implementation in automated catalogs. ACIMED [online]. 2011, vol.22, n.3, pp. 189-203. ISSN 1024-9435.

Online catalogs or OPAC (Online Public Access Catalog) which are gradually being implemented in organizations of information are used by both end users and reference librarians, who require the display of bibliographic records allow a clear, defined and accuracy of the information retrieved. The present study discusses the potential for better visualization of bibliographic records offered, primarily for reference services, by the implementation of the model of functional requirements for bibliographic records (FRBR) in online catalogs of information organizations; these benefits are manifested in the bibliographic description, data storage, in developing a literature search and information retrieval. The WorldCat global catalog is taken as an example of implementing the FRBR model. It is also recommended to assess how much manual work and training of library staff is needed to implement this conceptual model and take into account the capital cost of its general implementation in the libraries catalogs.

Palavras-chave : Reference services; online catalogs; functional requirements for bibliographic records; information organizations.

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