SciELO - Scientific Electronic Library Online

 
vol.24 número3La revisión editorial por pares: rechazo del manuscrito, deficiencias del proceso de revisión, sistemas para su gestión y uso como indicador científicoMedicina y comunicación, una herramienta fundamental para la interrelación médico-paciente índice de autoresíndice de assuntospesquisa de artigos
Home Pagelista alfabética de periódicos  

Serviços Personalizados

Artigo

Indicadores

  • Não possue artigos citadosCitado por SciELO

Links relacionados

  • Não possue artigos similaresSimilares em SciELO

Compartilhar


Revista Cubana de Información en Ciencias de la Salud

versão On-line ISSN 2307-2113

Resumo

GONZALEZ RIVERO, María del Carmen  e  SANTANA ARROYO, Sonia. Re-engineering of processes and services at the library in "General Calixto García Íñiquez" Faculty of Medical Sciences. Rev. cuba. inf. cienc. salud [online]. 2013, vol.24, n.3, pp. 330-342. ISSN 2307-2113.

The library in «General Calixto García Íñiguez» Faculty of Medical Sciences was facing great economic and material hardship as well as difficulties in the field of organizational culture. The objective of the present paper is to describe the re-engineering process undergone by the library, consisting in the transfer of knowledge, methods, procedures and technologies provided by the National Medical Library. Among the main results of the process are the development and improvement of the technical, service and management processes conducted at the library in compliance with regulations of the National Network of Libraries of the Cuban National Health System.

Palavras-chave : university libraries; re-engineering; re-engineering of processes and services.

        · resumo em Espanhol     · texto em Espanhol     · Espanhol ( pdf )

 

Creative Commons License All the contents of this journal, except where otherwise noted, is licensed under a Creative Commons Attribution License