Resumo

PRESSER, Nadi Helena  e  LINO DA SILVA, Marcela. Information competence and behavior: a social analysis. Rev. cuba. inf. cienc. salud [online]. 2015, vol.26, n.4, pp. 0-0. ISSN 2307-2113.

Critical reflection about the interference of the social environment in shaping the information behavior of patients with Diabetes Mellitus (DM), of Senador José Ermírio de Moraes Medical Center (CMSJEM), Pernambuco, Brasil, having as horizon the development of their autonomy. Analyzes were referenced in the socio-cognitive perspective of the Information Science (IS) and were based on theoretical conceptions, relating the concepts of information behavior and information literacy. The analyzes emphasized Chatman's observations that people who live outside a social context (outsiders, in this study, patients with DM) which is considered specialized in information, generally conceal and ignore information about the real world, which could be helpful to cope with their everyday and daily problems, because they follow social standards, collectively shared. And those who live within this social context (the insiders, in this study, health professionals and information specialists) see this as a dysfunction, because they do not examine the effect of cultural and social norms, and how these affect the ways in which people (outsiders) choose and respond to search and use of information.

Palavras-chave : information literacy; information behavior; social contexto; patients with diabetes mellitus.