Resumo

SALADRIGAS MEDINA, Hilda María; YANG, Yang  e  TORRES PONJUAN, Deborah. Conceptual relationship between institutional communication management and knowledge management. Rev. cuba. inf. cienc. salud [online]. 2016, vol.27, n.4, pp. 568-580. ISSN 2307-2113.

The paper provides an overview of the conceptual relationship between institutional communication management and knowledge management; areas of professional practice; academic training and research currently materializing in organizations and institutions, marking their identity and development, but with scarce communication between them and little awareness of their complementary nature. A review of specialized bibliography on the topic and multiple triangulations between their various approaches led to identification of points of contact between them in their definitions (aims and functions), typologies, main models and processes for their materialization, as well as to identification and definition of areas of potential development in order to take important steps leading to greater practical interrelationship and interdisciplinary reasoning.

Palavras-chave : institutional communication management; knowledge management; typologies; models; processes; disciplines.

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