Resumo

RAMIREZ PEREZ, José Felipe; ESTRADA SENTI, Vivian; MOREJON VALDES, Maylevis  e  ARZA PEREZ, Lizandra. Knowledge management and analysis model for the selection of surgical work teams in health information systems applying organizational intelligence techniques. Rev. cuba. inf. cienc. salud [online]. 2017, vol.28, n.1, pp. 43-60. ISSN 2307-2113.

The present study is aimed at proposing a knowledge management and analysis model for the selection of surgical work teams in health information systems, applying organizational intelligence techniques that improve effectiveness in the formation of teams. The study was based on a variety of scientific methods, among which document analysis stood out, and a historical-cultural approach was applied which took into account the sociotechnical processes of management, analysis and selection of work teams in the health sector. Development of a model to be used by the National Health System, which includes the components information management of surgical services, knowledge management, inference of professional interaction networks, analysis of surgical processes, and selection of work teams, improves efficacy in the selection of surgical work teams and has a positive impact on the increased effectiveness of surgical interventions, thus raising the quality of life of patients.

Palavras-chave : social network analysis; surgical work team; organizational intelligence; process mining; health information systems.

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