Resumo

PONJUAN DANTE, Gloria  e  TORRES PONJUAN, Déborah. The other side of information: misinformation and inaccurate information as challenges to institutional information management. Rev. cuba. inf. cienc. salud [online]. 2020, vol.31, n.2  Epub 01-Jun-2020. ISSN 2307-2113.

The purpose of the study was to address a very current problem faced by information systems which has to do with information quality, mainly as manifested by misinformation and inaccurate information, and information gaps. Conceptualization of these manifestations was based on document analysis, taking into account the opinions of contemporary authors of great relevance. Some attributes of these manifestations were considered, as well as their social diffusion following the Karlova-Fisher model. An evaluation was conducted of the characteristics of the manifestations and their potential effect on decision making and information management at institutions. An analysis was also performed of the challenges posed by these manifestations to institutional information management, including, due to their importance, some adjustments to information literacy.

Palavras-chave : Information; misinformation; inaccurate information; information quality; social diffusion of information; information management; information literacy.

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