Resumo

VIZCAINO-ESCOBAR, Annia Esther et al. Social Innovation Project for Psychological Care in Crisis by COVID-19. Estudios del Desarrollo Social [online]. 2021, vol.9, n.1  Epub 01-Abr-2021. ISSN 2308-0132.

A social innovation project for psychological care in crisis was implemented by COVID-19, using telepsychology as a fundamental tool. The research process was methodologically based on action research, structured in four stages. The intervention actions were developed through information and communication technologies such as websites, social networks, e-mail, computers, fixed and mobile telephony. The self-help resources designed offered truthful information about the disease, encouraged the mediation of interpersonal conflicts, the expression and management of emotions associated with health distancing, favored the reduction of intrusive thoughts as well as the development of healthy coping strategies, care and self-care. The expression of the positive experiences of the beneficiaries supported the relevance of the proposal.

Palavras-chave : psychological care in crisis; COVID-19; social innovation.

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