Resumo

AVECILLAS TORRES, Imelda; TORRES LEON, Leonardo; FREIRE CHAGLLA, Segundo  e  BARZALLO NEIRA, Cristina. The Visitor's Experience in the Popular Arts Reserve and Museum, Cuenca-Ecuador. Estudios del Desarrollo Social [online]. 2022, vol.10, n.1  Epub 01-Abr-2022. ISSN 2308-0132.

This study establishes the visitor's experience in the Popular Arts Reserve and Museum belonging to the Inter-American Center for Crafts and Popular Arts, CIDAP, based upon the comments voluntarily recorded in the Visitor Log Book during the period 2016-2018. The methodology used is qualitative and the technique applied was content analysis to establish categories that determine the visitors’ type of experience. The work is a contribution to know the characteristics of a visitor to the museum experience, as it highlights the role of its user’s subjectivity. On the other hand, it allows to notice the contemporary importance of craftsmanship and the reaction that it currently arouses in visitors to specialized museums in this area.

Palavras-chave : museum; art; crafts; Cuenca-Ecuador; visitor experience.

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