Background:

self-evaluation is a transcendental stage in quality management in university institutions; as a process, it is organized and guided by its members in accordance with a set of performance standards, for continuous improvement and transformation.

Objective:

design methodological actions for the conception and development of the self-evaluation process of academic postgraduate programs at Sancti Spíritus University.

Methods:

the research was carried out at “José Marti Pérez” University of Sancti Spíritus from 2021 to 2023. A mixed approach methodology was used that allowed the use of theoretical methods: historical-logical, analytical-synthetic and inductive-deductive; and empirical ones: document analysis, participant observation and in-depth interview; and mathematical-statistical methods for processing the information obtained.

Results:

the contrast of the results showed that there are limitations in the conception and development of the academic postgraduate self-assessment; It is not always assumed as a systematic, systemic, scientific and participatory process; Therefore, methodological actions were developed that would lead to continuous improvement and quality certification.

Conclusions:

the application of the methodological actions, designed at each stage, allowed us to verify in practice their validity for the development of the self-assessment process. They facilitated the quality certification of two evaluated master's programs, which obtained the highest rank of Excellence.

        · resumo em Espanhol     · texto em Espanhol     · Espanhol ( pdf )