Resumo

TORRES-LOPEZ, Surayne et al. Formal and artificial intelligence techniques for the management of human resources in IT projects. Rev cuba cienc informat [online]. 2014, vol.8, n.3, pp. 43-55. ISSN 2227-1899.

The competitiveness of the business world demands for suitable staff, especially when production is organized by projects. The management of human resources is an area of great importance. Methods, models and algorithms that use artificial intelligence techniques have been proposed for its implementation, however many cases represent theoretical proposals or invasive mechanisms against project efficiency. This paper proposes the use of formal and artificial intelligence techniques to manage human resources in IT projects. The proposal is implemented on Xedro-GESPRO: a tool for integrated project management developed in the country and used by several organizations developers of different projects.

Palavras-chave : artificial intelligence; decision making; human resources; software projects; training.

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