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Ingeniería Industrial
versão On-line ISSN 1815-5936
Resumo
ACOSTA-PEREZ, Idalmis; MARRERO-DELGADO, Fernando; DE-LA-PAZ-MARTINEZ, Estrella María e GOMEZ-DIAZ, María del Rocío. Indicators of risks for a sun and beach Cuban tourist destination. Ing. Ind. [online]. 2019, vol.40, n.3, pp. 239-247. Epub 25-Out-2019. ISSN 1815-5936.
It is assessed how the level of management of economic, environmental and social risks contribute to sustainability in a Cuban tourist destination, through specific indicators and an aggregate index. The indicators selected for risk management and the aggregate index Level of Risk Management in the Tourist Destination (NGRDT) were calculated, assessing their behavior. Several tools were used, such as: group work, staff interviews, document consultation, simple management method, expert method, which offer scientific support to the research. Finally, it was obtained that the risk management in the studied destination, according to the scale used, is at an average level from which an improvement plan was defined to increase the performance of the risk management in the tourist destination.
Palavras-chave : risk indicators; Sustainability; Tourism.