Resumo

SOCARRAS RAMIREZ, Ismaray; VEGA PRIETO, Roexcy  e  TRUJILLO CASANOLA, Yaimí. The Process of Process Definition and Approach in Software Development Organizations Using MCDAI. RCCI [online]. 2022, vol.16, n.3, pp. 102-117.  Epub 01-Set-2022. ISSN 2227-1899.

Software development is an activity that has an impact on all areas of society, software quality is an important factor for the application and implementation of products and their insertion in practice. The continuous improvement of software processes focuses on improving the maturity of the process and, as a consequence, the quality of the product, allowing to have institutionalized and continuously improved processes. Continuous improvement encompasses the planning, implementation and deployment of improvement opportunities, based on a thorough understanding of current process strengths and weaknesses. This research reflects the difficulties organizations face in ensuring that continuous improvement efforts throughout the organization are properly managed and implemented. It describes the process of organizational process improvement in software development obtained from the analysis of the Quality Model for the Development of Computer Applications (MCDAI) and the experience of experts from the University of Informatics Sciences. The proposal contains a set of policies, roles, sub-processes, activities, artifacts, checklists and indicators that together allow the description of the process for its institutionalization. The implementation of the process facilitates the continuous improvement of good practices based on the opportunities identified to the existing processes, obtains from experts and evaluators positive criteria of its applicability.

Palavras-chave : Processes; improvement; organization; opportunities; software.

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