Resumo

SALGADO RODRIGUEZ, Amyrsa; VALDES FLORAT, Mirlandia O  e  CAMBA CABRERA, Arlettis. La gestión de conocimiento en la dirección de procesos organizacionales. Rev retos [online]. 2016, vol.10, n.1, pp. 162-184. ISSN 2306-9155.

The way to produce knowledge management in organizational process management in the province of Camaguey is characterized. The methods used were analysis-synthesis, induction-deduction, document review, surveys and interviews to groups of executives. Some parcial scientific relevant results were achieved: 1) A series of epistemological fundaments from a dialectic-materialistic perspective was determined; 2) A different explanation of structure and function of knowledge management process from other authors, that defines knowledge management, production and reproduction as sub-processes. Additionally, it determines the non-linear and recursive way in which its activities are related; 3) The empirical data about Camagueyan organizations´ executives in the study showed that knowledge management in process management is poorly thought and lacks strategy.

Palavras-chave : knowledge management; process management; knowledge production.

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