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Revista Cubana de Medicina General Integral
versão On-line ISSN 1561-3038
Resumo
EIRIN REY, Erick Jose et al. Occupational Satisfaction in Family Doctors from a Polyclinic in Placetas Municipalities. Rev Cubana Med Gen Integr [online]. 2020, vol.36, n.4 Epub 01-Dez-2020. ISSN 1561-3038.
Introduction:
Satisfaction is much more than a human aspiration; it is an instrument and a function to achieve excellence in quality of health care.
Objective:
To determine the level of occupational satisfaction of family doctors.
Methods:
A descriptive and cross-sectional study was carried out at Norte [North] Teaching Polyclinic of Placetas Municipality in 2019. The study population was made up of the 18 family doctors of the polyclinic, by nonprobabilistic sampling, casuistically deliberate based on the fact that there is no contact due to difficult access, the sample was made up of 15, with the willingness to participate as inclusion criterion.
Results:
Health services (93.3%) and privacy of the consultation (73.3%) predominated as unsuitable structural conditions; together with the office furniture and the waiting room (86.6%) as the so-called unsuitable occupational conditions; of the elements related to diagnosis and treatment, all were not adequate; of the subjective factors, the most referred to was stress (93.3%); and regarding degree of satisfaction, the category least satisfied (80%) predominated.
Conclusions:
There is little occupational satisfaction of the doctors of the Norte [North] Teaching Polyclinic of Placetas Municipality, determined by a set of interrelated factors.
Palavras-chave : satisfaction; providers; primary care; family medicine office.