Resumo

LEYVA ROSALES, Liliana. Proposed indicators for the accreditation of general secretariats in higher medical education centers. MEDISAN [online]. 2011, vol.15, n.5, pp. 706-714. ISSN 1029-3019.

Four systems of qualitative indicators: infrastructure, service offered, user's satisfaction and collaborator's satisfaction were developed to accredit general secretariats of medical universities, because the new development conception demands the search for credibility and reliability of the information given, since their entering and staying in international contexts depend largely on the quality of the services offered; in fact, the accreditation is a way of showing the world the authenticity of the professionals who graduate in Cuba and the educational system governing their training.

Palavras-chave : quality indicators; infrastructure; service offered; user's satisfaction; collaborator's satisfaction; accreditation; medical university.

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