Resumo

CUESTA MEJIAS, Leonardo Antonio. Healthcare burden of health basic staff and dispensarization in the "Playa" teaching university polyclinic. Rev Cubana Med Gen Integr [online]. 2011, vol.27, n.2, pp. 172-177. ISSN 0864-2125.

Introduction: the healthcare burden became the main proposal carrying out by Family Physicians when they face the questionnaire related to difficulties in the fulfilment of its working program in general and of dispensarization in particular. Objectives: to assess if really the healthcare burden after its reorganization, plotted against the fulfilment of the Family Integral Care Program, especially of the dispensarization. Methods: a cross-sectional and descriptive study was conducted in a randomized sample of 6 from the 19 family physicians located in the 9 consulting rooms of health area. A documentary review of 100 % of daily activities track records was carried out in January in the Statistics Department determining among other elements, the number of working days, the sessions carried out in the consulting rooms and in fields and the cases seen in such sessions, as well as the control performed. Results: the 5 % of consulting sessions is not fulfilled and each 2,5 the field work is not performed. The mean of patients by consultations was of 12,7 a under 4 in the field work. Each 2,75 days an infant is seen and each 3,18 days a pregnant. In more than the 70 % of patients seen there is not an integral control. Conclusions: there is not a real work overload, on the contrary, there is potentiality in time and in organization to fulfill the established rules.

Palavras-chave : Healthcare burden; basic health staff; dispensarization.