Background:

the evaluation of applied programs is important, as a measure to check the effectiveness, utility, efficiency and safety, as well as the cost-benefit of a new or improved technology or health service, in addition to the impact.

Objective:

to provide a tool for the evaluation of the protocol to be followed in patients with diabetic foot ulcer and the use of Heberprot-P® at the primary care level.

Methods:

a research on systems and health services of technological development was carried out, which allowed the creation of a guide to express value judgments based on the comparison of the results achieved with established standards. It was studied the availability of the protocol existence of educational materials on the use of Heberprot-P®. For the process, it was proposed to evaluate the main activities carried out by the human resources in charge. In order to operationalize criteria, indicators and standards, experts collaborated.

Results:

the proposed guide consisted of 35 criteria and indicators to evaluate the different dimensions. The nurses, podiatrists available to execute the program, the training of these, the opinion of workers and patients for the services received and other indicators such as, correct diagnosis, timely treatment, articulation necessary for a multidisciplinary care, immediate attention, decreased stay and hospital costs, decrease in the rate and level of amputations.

Conclusions:

this guide will help to evaluate the execution of the protocol to be followed and, therefore, to identify the gaps between the desired and the observed.

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