Resumo

NIETO FERNANDEZ, Rosa María et al. Quality of the implementation of the National Program of Prevention, Diagnosis, Evaluation and Control of Hypertension at "Julián Grimau García" University Polyclinic. MEDISAN [online]. 2011, vol.15, n.6, pp. 762-772. ISSN 1029-3019.

A research on health services and systems was carried out to evaluate the quality of the implementation of the National Program of Prevention, Diagnosis, Evaluation and Control of Hypertension at "Julián Grimau García" Polyclinic of Santiago de Cuba from September 2009 to September 2010. With this purpose relevant approaches, indicators and standards were developed, whereas the dimensions evaluated were the structure and process (professional competence). It is included the participation of all the specialists of comprehensive general medicine who were working in the unit during that period and agreed to cooperate. It was found that this Program was not implemented with the required quality and there were difficulties in the structure because of the inadequacy of material resources; however, the results of the proficiency test were considered satisfactory, since the professionals dominated the contents.

Palavras-chave : hypertension; health programs; health services and systems; evaluation of quality; primary health care.

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