Introduction:

information Technologies favour the quality, safety, efficiency and productivity of health services. Its use in modern clinical laboratories is a current need due to a growing demand for examinations, new services and greater demands in terms of their quality.

Objective:

to develop a computer system that contributes to the improvement of the external quality control evaluation process for Clinical Laboratories in Pinar del Río.

methods:

technological development research that defines the implementation process of a web application based on the information gathered as part of the external quality evaluation of clinical laboratories in units of the provincial health system in Pinar del Río. The technologies used for the design and implementation of the web application are also defined.

Results:

the computer system offers laboratories the possibility of completing their Internal Control scheme with an objective estimation of the quality of their measurement procedures. The system allows to estimate the interlaboratory variability, as well as to compare and evaluate methods, in order to demonstrate the performance of the laboratory and to guide on possible causes of error.

Conclusions:

the computer system resulting from the research favors decision making, as well as the improvement of quality standards in the process of external control of clinical laboratories through the use of Information Technology and Communications, as part of the country's computerization policy.

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