Resumo

LOPEZ GOMEZ, Yojander  e  PEREZ GARCIA, Lizandro Michel. Quality of orthodontic services. Gac Méd Espirit [online]. 2014, vol.16, n.3, pp. 01-08. ISSN 1608-8921.

Background: the evaluation of the quality of orthodontic services allows orientation toward improvement Objective: to argue the criteria for assessing the quality of orthodontic services Conclusions: despite the importance of assessing the quality of orthodontic services, reports of its performance in Cuba are scarce. In this evaluation it is necessary to determine the level of satisfaction for those who get the service and those who provide it. Four dimensions to consider are described: human, technical, physical environment and the results of orthodontic treatment.

Palavras-chave : quality of orthodontic services; satisfaction with orthodontic treatment.

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