Resumo

VALDES ROJAS, Martha Beatriz; ALFONSO NAZCO, Martha; REMEDIOS GONZALEZ, Juana María  e  ECHEMENDIA ARCE, Dulce María. The self- evaluation process in the pedagogical university institutionsA strategy for its improvement. Gac Méd Espirit [online]. 2015, vol.17, n.2, pp. 39-49. ISSN 1608-8921.

Background: The quality of the educational services constitutes one of the challenges that face today the high education level in Cuba, a reason for which the institutional self-evaluation is an essential instrument to improve the university process. Objective: To design and implement a strategy of improving the registered quality in the science pedagogical university from Sancti Spiritus. Methodology: The action research was used in correspondence with a methodological approach mainly in quality. Results: An improving strategy was applied in an integrated vision of the contextualized and substantive processes to the characteristic of this university institution, the actions were gather to increase the agents and to approximate the university processes to the established standards. Were minimized the weakness in function of the improvement of the substantives processes of the university. Conclusions: The implementation of the proposal in the university contributed to enrich the accreditation category in the registered institution.

Palavras-chave : Self- evaluation program; methods; quality of the Education; strategy of improvement; institutional self-evaluation; high education level; institutions of the high education level.

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