Resumo

RODRIGUEZ POO, Mabel; DIAZ PEREZ, Maidelyn  e  PULIDO DIAZ, Arturo. University and information management in the design of scientific and technological information services. Rev. Mendive [online]. 2021, vol.19, n.3, pp. 970-981.  Epub 02-Set-2021. ISSN 1815-7696.

Despite the fact that educational management has evolved over time according to the needs and demands of its environment, context and processes, there are still dimensions that have been little investigated in university management. An insufficiently studied dimension is information management, as well as its respective scientific and technological information services. Based on this research gap, the present study aims to identify the interrelationships that exist between the dimensions of university management and the dimensions of information management, which influence the improvement of the different scientific and technological information services of a university. The research was based on the materialist dialectical method, and fundamentally applied the logical historical methods, analysis and synthesis, modeling together with the structural systemic method. As a result, the identification, characterization and graphic representation of the main interrelations that are manifested between the dimensions of university management and the dimensions of information management were obtained. Based on this, reference services were defined as the most relevant type of service for universities. Classifying them into: training services, information services and guidance services. Achieving in this way, the coherence of the information management with the university management for the strengthening of the substantive processes of a university, from the definition of services that involve both the administrative, managers, professors and students, as well as society and university environment.

Palavras-chave : Educational management; university management; information management; dimensions of university management; dimensions of information management; reference services; scientific and technological information services.

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