Resumo

MARIN DIAZ, Aymara; TRUJILLO CASANOLA, Yaimí  e  BUEDO HIDALGO, Denys. Framework to manage software quality activities. Rev cuba cienc informat [online]. 2018, vol.12, n.2, pp. 74-88. ISSN 2227-1899.

This research presents a framework to manage quality activities in software development projects, which allows the detection of defects and nonconformities during the life cycle of a project, closer to the moment when they are released, taking into account the experience of organizations as well as national and international trends in the area of knowledge of software quality. The framework proposes quality activities, techniques and methods to carry them out, levels at which they should be carried out, roles and responsibilities, tools, work products and indicators. The proposal works regardless the development methodology used and the type of software development project. Adaptive guides are proposed for small and medium-sized organizations. In order to corroborate the validity of the framework, a methodological triangulation was made using methods and techniques of prestigious international reference.

Palavras-chave : activities; defects; quality; reviews; test.

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