Resumo

ANTUNEZ SAIZ, Vivian Isabel  e  ARCE MARTINEZ, Carlos. A Look at Quality in Five Cubans Entrepreneurship from Havana. Econ. y Desarrollo [online]. 2023, vol.167, suppl.1  Epub 02-Out-2023. ISSN 0252-8584.

In the context of updating the Cuban economic model, the management systems and specifically the quality systems have contributed to optimizing the processes with all the advantages that this entails. The article aims to develop a comprehensive diagnosis of Cuban enterprises related to the quality activity they carry out. It is based on the use of tools and techniques such as: documentary review, surveys, interviews with entrepreneurs and the study of the regulatory framework.

Palavras-chave : quality; entrepreneurship; management system.

        · resumo em Espanhol     · texto em Espanhol     · Espanhol ( pdf )