Resumo

SANCHEZ JACAS, Isolina. The methodological design of the evaluative investigations related to health quality. MEDISAN [online]. 2016, vol.20, n.4, pp. 544-552. ISSN 1029-3019.

A literature review on the quality concepts and medical care quality evaluation or health quality was carried out. The diversity of concepts was verified according to different authors, but the most accepted is the Avedis Donabedian pattern that in 1986 exposed the results of his investigation that has become a paradigm, when creating the components of the quality: structure, process and results, and it is the methodology that at the moment establishes the Cuban Public Health National School (ENSAP) Spanish abbreviation. After approaching the theoretical and historical elements of the topic the difficulties detected in investigations carried out in Santiago de Cuba are pointed out and some methodological recommendations in this respect are announced in order to improve the final report actual results of these investigations

Palavras-chave : methodological design; health quality; quality evaluation; evaluative investigation.