Resumo

VALENCIA-RODRIGUEZ, Marino. Generation and transfer of knowledge. Ing. Ind. [online]. 2013, vol.34, n.2, pp. 178-187. ISSN 1815-5936.

The organization should promote mechanisms that trigger the collective dimension of knowledge, which influence how jobs and work processes are designed, creating a network of relations suitable for the generation and transfer of knowledge throughout the organization. Using a model will help optimize their resources and capabilities, which is reflected in the worker's performance and in the strengthening of the organizational culture. The model proposed in this paper is designed with a systemic approach and has 3 stages containing procedures, techniques and methods. The methodology involves the fundamental components of an Observatory for Human Resource Management, such as: strategic management, organizational culture indicators, training and competition and the basis for designing models that are based on principles, objectives, assumptions, structural dimensions elements and activities. The model is strategically designed with the purpose of preparing and helping people to develop the necessary skills to ensure a good work and personal performance.

Palavras-chave : knowledge generation and transfer; strategic management; management indicators; work and personal performance.

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