Resumo

REYES-RAMIREZ, Luis Arnolis; LEYVA-DELTORO, Caridad; VILARINO-CORELLA, Carlos Manuel  e  PEREZ-CAMPDESUNER, Reyner. Strategic components and facilitating mechanisms that contributes to dynamizate the organizational culture in telecommunications. Ing. Ind. [online]. 2022, vol.43, n.2, pp. 59-67.  Epub 11-Jul-2022. ISSN 1815-5936.

The strategic components of the organizational culture need to be managed in interaction with the facilitating mechanisms, since the holistic relationship of these elements favors the dynamization of the organizational culture from corporate social responsibility. The objective of this research focuses on determining the strategic components and facilitating mechanisms that contribute to the dynamization of the organizational culture from corporate social responsibility in ETECSA. The methods used were: bibliometric study and bibliographic review that made it possible to carry out a search for the main elements that characterize the object of study, a network analysis, the dendrogram, the weighted evaluation and a reduction by filtering through the criteria of experts to know the facilitating mechanisms present in the company. As a result, it was found that the strategic components are: leadership, values, skills, communication, structure, business strategy and job satisfaction; and as facilitating mechanisms: induction, coordination, teamwork, participation, autonomy and flexibility.

Palavras-chave : strategic components; facilitating mechanisms; dynamization of the organizational culture; corporate social responsibility.

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