Resumo

ABA-ALFONSO, Claro Francisco  e  GONZALEZ-GONZALEZ, Aleida. Impact of the application of integrated quality and safety management in an agro-industrial organization. Ing. Ind. [online]. 2023, vol.44, n.2, pp. 37-50.  Epub 11-Ago-2023. ISSN 1815-5936.

The aim was to assess the business results of application of the Cujae 2013 integration model in an agro-industrial organization based on compliance with its strategic indicators. The dissatisfaction of customers and stakeholders due to the lack of integration between quality and safety required a mixed-field research methodology (quantitative-qualitative) with comparative analysis. The contrast between the diagnosis before the implementation of the model and the current situation allowed: the define strategies for continuous improvement and rethinking processes that generate added value for the organization. As a result, a robust relationship is established business performance. The Cujae 2013 model applied in agro-industrial organizations shows the social relevance and value (theoretical, practical, and economic) that integrated management provides.

Palavras-chave : quality; safety; integration; performance; management.

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