Resumo

FLOREZ OVIEDO, Néstor Eduardo  e  HINCAPIE, Estefanía López. Evolution of the logistics of the last mile: A literature review. Ing. Ind. [online]. 2023, vol.44, n.2, pp. 216-229.  Epub 11-Ago-2023. ISSN 1815-5936.

The greatest changes at a global level have produced various transformations in the different market areas, especially in distribution logistics. Through a bibliographic review on Last Mile Logistics (LML), the changes that have permeated this discipline from 2010 to date were analyzed, and what kind of topics or investigations have been developed around this topic. For this review, the Web of Science (WOS) database was used, analyzing the trend line of published research, taking into account four variables in the LML: year of publication, most cited articles, institutions and geography. The results show that the fourth industrial revolution with its elements of robotics and artificial intelligence, electronic commerce and its boom caused by covid 19, are the main elements that have helped the evolution of the LML in recent years.

Palavras-chave : last mile; logistic; artificial intelligence; e-commerce.

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