Resumo

Process to manage risks in software development project. Rev cuba cienc informat [online]. 2013, vol.7, n.2, pp. 206-221. ISSN 2227-1899.

It proposes a process to manage risks in software development projects from the approaches presented by SEI 2006 and descriptions of PMI 2008. The proposed process includes a description of the techniques applied, and of the roles involved and thread management planning, risk identification and risk analysis, definition and implementation of actions to resolve contingencies, communication and control and risks, evaluation of risk management process. It also proposes the use of THE virtual linguistic analysis technique in the process of risk.the use of the Delphi expert method for THE refinement of the proposal showed that 84.8% of participants agree that the process for managing risks in software development projects the University Computerization Centre (CENIA, for its acronym in spanish) is very appropriate and 15.2% said that it is quite APPROPRIATE. Its application in real projects shows that the exposure to risks can be reduced more than 50%.

Palavras-chave : projects; risks; risk management; virtual linguistic analysis.

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