Resumo

RIL VALENTIN, Eliana Bárbara; RODRIGUEZ PUENTE, Rafael; PINERO PEREZ, Pedro Y.  e  MARTINEZ NORIEGAS, Hugo A.. Knowledge discovery in lessons learned documented of closure processes in IT projects. Rev cuba cienc informat [online]. 2013, vol.7, n.3, pp. 45-57. ISSN 2227-1899.

The documentation of learned lessons allows us to see past mistakes and improve future work. Learning from experience of previous projects help us to reduce risks, to avoid problems already identified and to reuse best practices to reduce the number of unsuccessful projects. The goal of this research is to discover knowledge from the application of decision trees and contingency tables on documented lessons learned in closure processes of informatics projects, to increase knowledge regarding the identification of good practice, potential problems and the relationship between best practices and problems in development projects. Finally, the results of applying decision trees and contingency tables on documented lessons learned from 48 IT projects in the closure process are shown.

Palavras-chave : Knowledge discovery; lessons learned; closing process; IT project.

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